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Bluetooth Information Centre

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  • What is Bluetooth®?

    Bluetooth® is a new wireless technology that enables connectivity between multiple electronic devices by utilizing a 2.4 GHz radio spectrum that has a range of approximately 30 feet. Bluetooth® will allow you to use your cell phone hands-free in the vehicle. For more information about Bluetooth® wireless technology, please visit www.bluetooth.org

  • On which vehicles is Bluetooth® available?

    Bluetooth® is available on all 2006 model year and newer Infiniti vehicles.

  • Which phones are compatible with my Infiniti?

    The Bluetooth® Information Center lists all compatible phones for Infiniti vehicles. Begin your search at Find a Phone.

  • Are all Bluetooth® phones compatible with the system?

    No, not all Bluetooth® phones are compatible. Phones must have the Bluetooth® hands-free profile and be listed as a Infiniti-recommended phone to ensure compatibility. Infiniti will continually evaluate existing and newly released Bluetooth® phones to help ensure quality operation and compatibility. Please see the Compatibility section for a list of compatible phones.

  • Will a non-recommended Bluetooth® enabled phone work?

    If your phone is not on the Infiniti-recommended phone list, limited functions may be available, but the system will not operate to its fullest capability.

  • When will new Bluetooth® phones be listed as compatible?

    Infiniti will continually test new Bluetooth® phones as they become available. Not all Bluetooth® phones will pass Infiniti testing standards. Phones that pass our rigorous requirements will be added to the recommended list periodically.

  • Why isn’t my current Bluetooth® phone listed as compatible?

    Existing Bluetooth® phones that are not listed as compatible have not passed Infiniti testing. Major calling functions like making, accepting, and ending phone calls did not function properly and/or the Bluetooth® connection was not stable.

  • Will a cell phone with Bluetooth® adapter work?

    No, only cell phones with Bluetooth® built in and listed as a Infiniti-recommended phone will operate correctly.

  • How many phones can I pair?

    The system supports up to five (5) different phones. However, only one phone can be used at a time.

  • What will happen if I try to add a sixth phone to the system?

    The system supports up to five (5) different phones. If you attempt to add a sixth phone, the system will request you delete one (1) phone.

  • Can I transfer my phonebook?

    Not all devices support phonebook and/or contact transfer via Bluetooth®. However, you may enter contacts manually. Please refer to your vehicle owner’s manual for details on entering contacts manually.

  • Why doesn’t the system automatically connect to my paired phone?

    On your phone, please set Bluetooth® to be “ON” and/or “Discoverable” at all times, and/or make sure that the vehicle is marked as a “trusted” device. This will allow the vehicle to automatically connect when it is in a range. Please refer to your phone owner’s manual for details on adjusting the Bluetooth® settings.

  • What are the features of the system?

    Once you pair a Infiniti-recommended Bluetooth® cellular phone to the vehicle, the following features are available:

    • Hands-free mobile phone operation with a built in microphone and utilization of the audio speaker
    • Ability to switch between a hands-free call and a private call
    • Vehicle based phonebook
    • Voice commands and verbal feedback prompts
    • Choice of different ring tones
  • How do I use the features?

    You can obtain information on how to operate the features of the system in either your vehicle Owner's Manual or the Quick Reference Guide.

  • How do I use call waiting?

    The Infiniti Bluetooth® Hands-Free Phone System is designed to support only major calling functions such as making, accepting, and ending phone calls, hands-free.

  • Is there a charging cradle available?

    There is no charging cradle available. Please utilize the in-vehicle charger available through your cellular carrier or phone manufacturer.

  • Is there a subscription fee for this service?

    A subscription fee is not required to utilize the Bluetooth® Hands-Free Phone System.

  • Do I have to subscribe to a specific carrier?

    No. The system uses your existing carrier.

  • What is the warranty on the system?

    The Bluetooth® Hands-Free Phone System is covered under the basic warranty coverage of 48 months/100,000 km (whichever occurs first).

  • What are some tips for using Bluetooth® in my vehicle?

    Speak the voice commands in the correct format and sequence provided in your Bluetooth® Set-up Guide

    • Commands should be spoken clearly and at a normal pace
    • Wait for the beep before speaking a command
    • Voice feedback will be provided by the system
    • Cabin noise should always be kept to a minimum (where possible)
    • A "HELP" voice command is available if you are not sure what to say
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Disclaimer

Availability of specific features is dependent upon the phone's Bluetooth® support. Despite the fact that Bluetooth® is a global standard, many different versions are implemented in today's mobile devices. Every version offered may not support the profiles necessary to successfully communicate with the Infiniti Bluetooth® Hands-free Phone System in your Infiniti vehicle; therefore, only certain devices have been approved by Infiniti. These devices have exceeded the minimum standards for compatibility as of the date of testing. This compatibility list is not a warranty for phone performance or functionality. System performance and feature availability can vary based on phone software version, wireless carrier, coverage, and many other factors outside of Infiniti's control. Infiniti does not guarantee the availability of any specific feature and makes no guarantees or warranties relating to the performance of these features. Device and feature compatibility status are subject to change without notice. Please refer to your phone owner's manual for details. Cell phone not included. The Bluetooth word mark and logos are owned by Bluetooth SIG, Inc., and any use of such marks by Infiniti is under license. The Bluetooth word mark and logos are owned by Bluetooth SIG, Inc., and any use of such marks by Infiniti is under license.