Exceptional Care & Services

Our complimentary Oil Change & Tire Rotation Plan is proven to enhance your vehicle’s performance while reducing fuel consumption and emissions.[[476]]

INFINITI vehicles are covered by a new vehicle limited warranty, and come with a 4-Year limited basic warranty and a 6-Year/110,000 km* limited warranty for powertrain components.

The MyINFINITI App is your remote link to INFINITI InTouch™ Services’ convenience and ownership features. Use it to schedule service appointments, download owner’s manuals and call for roadside assistance. You can also access features like Remote Engine Start, preconditioning your INFINITI’s interior, locking and unlocking its doors, checking vehicle status, receiving maintenance alerts and sending destinations to your in-vehicle display.[[421]][[422]][[423]][[424]]

Available at participating retailers, INFINITI Valet Service is a complimentary vehicle pickup and delivery experience designed to meet the needs of your demanding lifestyle. In short, whenever you schedule a service appointment for your INFINITI, one of our valets will pick your vehicle up from your home or office and then return it once service is complete.

To prevent any hint of inconvenience, our participating retailers will provide you with a complimentary INFINITI Courtesy Vehicle whenever your INFINITI is in for warranty repair.[[568]]

A clean bill of mechanical health should be accompanied by a clean car. That’s why the final step of each service experience at your participating INFINITI retailer is a complimentary wash to ensure your vehicle looks every bit as good as it runs. 

Whether you’re coming back from the cottage or on a road trip, we’re happy to extend complimentary Roadside Assistance to you across Canada and the U.S. In the event your vehicle needs to be towed and serviced, simply touch the headset icon on your vehicle’s touchscreen display, say “Roadside Assistance,” and we’ll take care of the rest — free of charge. To speak with an INFINITI Canada Roadside Assistance agent by phone, call 1-800-363-4520. [[330]] 

Should your INFINITI experience a mechanical breakdown, INFINITI Roadside Assistance will reimburse your transportation expenses if you’re less than 100 km from home. If you’re more than 100 km from home, you’ll be reimbursed for any vehicle rental, transportation and accommodation expenses you incur up to $500.[[330]]

Select your ideal INFINITI model and see where it’s currently in stock. Reserve it online with a down payment and collect it at the retailer.