How can I get reimbursed for a recall already completed on my vehicle?
If you receive a recall letter after completing the repair mentioned on the recall letter, you may be eligible for a reimbursement. Please contact your local INFINITI Dealership to get assistance in submitting a claim for reimbursement.
Roadside Assistance
How do I get Roadside Assistance?
For immediate assistance anywhere in Canada or the continental U.S., visit https://infiniti.roadsideaid.com or call our 24-hour help line on 1-800-363-4520.
If I sell my INFINITI vehicle, can the extended service coverage be transferred?
An INFINITI Protection Plan (IPP) can be transferred to the new vehicle owner, but in most cases the plan does not transfer automatically when the vehicle ownership is changed. Also, INFINITI Protection Plan cannot be transferred to a different Vehicle Identification Number.
The transfer of the plan must be done within 30 days of the transfer of the vehicle ownership. You must visit your local INFINITI dealership to request an IPP transfer. A transfer form must be signed by the original plan holder.
The form is available at your local INFINITI dealership.
