What Happens Next?

With your lease coming to an end, there are a few things to keep in mind as you prepare for what’s next. INFINITI Financial Services (IFS) has made embarking on a new lease or purchasing an INFINITI (your current vehicle or a new one), easier than ever.




When do I have to return my vehicle?

Your vehicle is due back at your INFINITI Dealership by the maturity date.

When will I receive my security deposit refund?

Your security deposit is refundable after 15 business days from the date we receive (a) confirmation of your vehicle return or (b) certified funds for the purchase of your vehicle.

If I decide to buy my existing leased vehicle, how can I get it registered in my name?

To purchase your leased vehicle, please contact your INFINITI Dealership to make the necessary arrangements. Your INFINITI Dealership will assist you in registering your vehicle.

Can someone else purchase my lease vehicle?

You as the lessee have the first option to purchase your leased vehicle. Your INFINITI Dealership, as named on your leasing contract, has the second option to purchase your leased vehicle. If you have a third party who is interested in purchasing your leased vehicle, please contact your IINFINITI Dealership to make the necessary arrangements.

What does it mean to “ground” a vehicle?

When you return your leased vehicle, your Dealership will inscribe your vehicle online via an internal website. This process is known as “grounding a vehicle”. You will receive a grounding receipt at the time of dropp off signed by both yourself and the Dealership.

I have received a lease-end liability statement. How do I go about paying it?

To make payment arrangements, please contact our Customer Service department at 1-800-268-6499. Please remit your payment in the form of a cheque along with the remittance portion to:

INFINITI Financial Services

5290 Orbitor Drive

Mississauga, Ontario,

L4W 4Z5

Can I purchase/return my vehicle prior to the end of my lease?

Yes, you can. However, a penalty may be applicable. For further details, please contact your Dealership or our Customer Service department at 1-800-268-6499.

When do I have to make arrangements with my Dealership to return/purchase the vehicle?

We recommend that you make arrangements with your INFINITI Dealership 30 days prior to your maturity date.

Is it possible to extend my lease at the end of the term?

It may be possible to extend your lease at the end of the term. For further details, please contact your Dealership or our Remarketing department at 1-800-268-6499.

Is the residual value negotiable?

The residual value as indicated on your leasing contract is non-negotiable.

When is my last payment due?

Your last payment is normally due 30 days prior to the maturity date of your lease. If you have had a payment due date change, please contact our Customer Service department at 1-800-268-6499 to confirm your last payment date.

Can I return my leased vehicle to any INFINITI Dealership?

It is recommended that you return your leased vehicle to the INFINITI Dealership where it was leased. Should you wish to return your leased vehicle to a non-originating INFINITI Dealership, you must make prior arrangements with that Dealership.

What are the charges for exceeding my kilometer allowance?

Please refer to your Lease Agreement for the applicable excess kilometer charges.

Can I purchase extra kilometers during the course of my lease?

Additional kilometers cannot be purchased as the leasing contract cannot be changed.