End of Lease
What Happens Next?
With your lease coming to an end, there are a few things to keep in mind as you prepare for what’s next. INFINITI Financial Services (IFS) has made embarking on a new lease or purchasing an INFINITI (your current vehicle or a new one), easier than ever.
End of Lease
Options Owner Loyalty (Preferred Customer Retention Program)
Frequently Asked Questions
We will be in touch as the end of your lease approaches. You will receive an email outlining your lease end options and the exciting offers available should you choose to lease or purchase another new INFINITI.
You essentially have three options when your lease comes to an end:
1. Lease or Purchase a New INFINITI Vehicle
Turn in your current vehicle and lease or buy a new INFINITI. IFS’s Preferred Customer Retention Program (see below) makes this a particularly attractive option!
If your dealer does not purchase your vehicle, it will be inspected and may result in some excess wear and tear charges (less any loyalty incentives) and excess kilometre charges.
2. Purchase your Current Leased Vehicle
There’s no better used vehicle than the one you already know and drive! If you elect to purchase your vehicle for its residual value, you can also avoid any potential excess kilometre issues as well as any excess wear & tear charges. You will not be responsible for any costs other than the predetermined purchase price (residual value) as outlined on your Lease Agreement and any incidental charges that may apply.
Examples of incidentals could include items such as applicable sales taxes, Safety & Emissions testing, vehicle registration fees, etc.
Should you choose to purchase and require a purchase loan, IFS may be able assist you with your financing needs. Your dealership can provide you with more details. Please note, administration fees will be charged at the dealership.
3. Return your INFINITI
If you decide to simply return your INFINITI, we will make the process as easy and seamless as possible.
IFS’s Lease Customer Network department will contact you prior to maturity to answer any questions that you may have. Prior to your maturity date, it is strongly recommended that you contact your INFINITI Dealership to schedule an appointment to drop off your vehicle. Please remember to bring your two key fobs when turning in your vehicle.
The Dealership will ground your vehicle in your presence using an internal website. At the time of drop off, the Dealer will print off an IFS grounding receipt to be signed by both you & the Dealership. Please ensure you retain this form as it is a receipt acknowledging the date that you returned the vehicle. The grounding receipt is not a vehicle inspection report.
If the dealer does not purchase your vehicle, an independent 3rd party inspector will complete a detailed condition report. The condition report is then used by IFS to determine whether excess wear and tear charges are warranted, or if the vehicle has been driven beyond the allowable contract kilometres, which would then be charged to you.
To alleviate any concern and anxiety over this process, IFS provides a detailed wear and tear guide in the link below. This guidebook outlines what IFS considers excess wear and tear, as well as a driveway check-up tool which will assist you in performing your own self-assessment. It is recommended that you schedule an appointment with your Dealership to rectify potential excess wear and tear problem areas before grounding your leased vehicle.
Click on the link below to access an electronic copy of our standards.
INFINITI Financial Services Loyalty Program
Our primary goal at INFINITI Financial Services is to offer our valued customers a hassle-free, quick and smooth transition into their next new INFINITI vehicle experience. We want to help you and your family members make every journey a memorable one and as a loyal customer, we can deliver more!
If you currently own an INFINITI vehicle, or are currently leasing or financing your INFINITI vehicle with IINFINITI Financial Services, you and your immediate family members residing at the same address are eligible to take advantage a 1% Loyalty Rate Reduction* or up to $2,000 INFINITI Loyalty Dollars* as part of the IINFINITI Financial Services Loyalty Program.